Survey on users, use and impacts of Cityscoot in Paris and its suburbs

A study conducted by 6t-bureau de recherche for Cityscoot.

In recent years, the ways people get around in large cities such as Paris have rapidly and significantly diversified. These changes have largely been driven by the emergence of new, shared and “free-floating” (dockless) mobility schemes. The lightness, small size and high speed of motor scooters make them particularly suited to urban spaces. It thus comes as no surprise that this mode embraced the aforementioned trend : in 2016, Cityscoot launched a shared, free-floating electric motor scooter service in the French capital. This deployment had led 6t-bureau de recherche to conduct a survey among early adopters of Cityscoot in 2017.

Since its launching three years ago, the Cityscoot service has transformed in many ways. Besides the development of the service itself, numerous contextual changes have significantly affected the mobility sector in Paris between 2017 and 2019. These broad contextual changes raise several new stakes for Cityscoot, in particular regarding its positioning in an increasingly crowded, competitive urban mobility field.

The present study, based on a user survey conducted by 6t-bureau de recherche in April 2019, aims at:

1) providing a fuller, more detailed understanding of:

  • the profile of Cityscoot users;
  • the trips taken with Cityscoot;
  • what makes people use, and what prevents them from using this transport mode over others;
  • the impacts of Cityscoot on personal vehicle equipment and modal practices;

2) comparing the profile and practices of all Cityscoot customers in relation to 2017 ;

3) analysing changes in the individual practices of users over time, since 2017.

To dowload the full report (in French) along with an executive summary (in English) :

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Photo credit : Cityscoot / Stéphane Félicité

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